Case Study

Bristol Water: Transforming efficiency experiments into enterprise fit automation

At a Glance

Since 1846, Bristol Water has provided essential public water service to more than 1.2 million people. Over the years, this mission has been made possible through continuous innovation, with a team performing manual tasks daily to keep the operations running steadily.

The Head of Business Improvement and Innovation, Chris Thomas, wanted to create more efficiency in their processes, namely invoice processing and data compliance (GDPR). However, he and his team were unsure of how to adopt and scale RPA in their business.

UiPath provided an approach to start experimenting with automation. In time, the technology became more widely adopted, and Bristol Water partnered with TQA to scale a sustainable Center of Excellence (CoE).

Industry
Agentic AI for Energy and Utilities
Key Technology

Full story

The case study was originally published on UiPath.com under our former brand name, Tquila Automation.

Read the full case study on uipath.com

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