Case Study
IAG: Delivering faster continuous delivery with test automation
At a Glance
International Airlines Group (IAG) provides the tech infrastructure to all IAG operating companies, including British Airways and IAG Cargo. It needed to scale automation capabilities rapidly to support the growing demand for new solutions. So Amarjit Bahia, Head of Software Engineering, turned to TQA and UiPath Test Automation to make it happen.
- Key Services
- Custom Agentic AI Solutions & Development Services
- Key Technology
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1 / 2We got started because British Airways had been working with TQA to build robotic process automations. The demand for automation grew rapidly during lockdown. One of the key things we needed to do was deliver innovations faster to our [internal] customers. UiPath Test Suite seemed like the obvious way to allow us to scale the capability, both internally to support more robotic process automations, and to extend ourselves to continuous delivery across the entire group.
2 / 2In three to five years' time, we won't be doing a release every quarter; we'll do a release two or three times a day. If we see an innovation the customers like, it will be there by the end of the day—we're not waiting six months. I think it's going to be a really exciting 12 to 18 months coming up.
Editor's comment
This video was recorded at UiPath on Tour, London, in 2023, under our former brand name, Tquila Automation. Our company is now known as TQA.
Measuring the results
Here’s how the partnership with TQA drove measurable impact:
Scaling automation: TQA, a UiPath Diamond Partner, leveraged its prior success with British Airways to introduce UiPath Test Suite to the broader IAG Group.
Faster, continuous delivery: Test Suite was the clear path to scale, automating slow manual processes like regression testing to achieve continuous delivery across the entire group. This means innovation gets to passengers faster.
The indicators of success: IAG Tech measures success not just by cost savings, but also by increased revenue (through additional sales, like a new third-party holiday partnership) and hours returned to the business, freeing colleagues from manual, repetitive tasks to focus on innovative, cutting-edge work.
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