Technology Partner
PatientGenie - AI Patient Engagement Partner
Reach Every Patient. Close Every Gap.
TQA and PatientGenie partner to bring AI-powered patient outreach and care gap closure to health plans and health systems. PatientGenie’s multimodal voice and text agents automate the high-volume administrative workflows behind patient access and care delivery, handling outreach, appointment scheduling, and care gap closure at scale, without adding headcount. TQA handles the enterprise integration that connects those agents seamlessly to existing systems, so health plans and health systems see measurable improvement in access and efficiency from day one.
Why Is TQA the Right Partner for Your PatientGenie Deployment?
When you work with TQA, you get a delivery partner who connects PatientGenie's AI agents directly into your existing clinical and administrative systems, including EHR environments, so outreach runs inside the workflows your teams already use.
Our consultative team pairs enterprise integration expertise with a clear, phased rollout approach, so every deployment starts with a defined use case and a measurable outcomes framework before scaling further.
01
Enterprise Integration Depth
TQA is a leader in enterprise integration and automation, bridging PatientGenie's voice and text agents with existing EHR environments and handling the technical complexity that makes seamless deployment possible at scale.
02
Multimodal Patient Outreach
PatientGenie's agents reach patients through SMS as the default channel, with voice as an escalation path, and modality routing can be tuned by population, such as age cohort, based on observed engagement data.
03
Production-Grade, Phased Deployment
Deployments are structured in phases, starting with a defined patient population and outreach workflow, then scaling to a full network as results are validated. A typical rollout expands from a single-site pilot into a multi-site production program handling tens of thousands of patients per year.
04
Built for Compliance and Oversight
Programs are designed to augment care coordination and administrative staff, not replace clinical judgment. Escalation logic and human-in-the-loop oversight are built into every workflow, with reporting structured around HIPAA and BAA requirements.
05
Measurable Outcomes Framework
Every deployment tracks reach rate, follow-up scheduling rate, and platform uptime against agreed baselines, with monthly reporting and quarterly business reviews covering performance, capacity, and roadmap.
PatientGenie Conversational AI Solutions
- Patient Engagement Roadmap and Strategy
- PatientGenie Agent Deployment and EHR Integration
- Outreach Optimization and Program Expansion
We assess your patient population, existing systems, and compliance requirements, then identify where PatientGenie's agents can close the biggest gaps in access and follow-up, validating strategy and technical fit before you invest in a build.
We design and deploy PatientGenie's voice and SMS agents against your workflows, integrating with your EHR environment for discharge event ingestion and write-back of scheduling outcomes to the clinical record.
We support your program after go-live, tuning outreach performance and expanding to new populations or sites as your needs evolve.
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