Event

TQA at ServiceNow Healthcare Roadshow in Houston, TX

Generic AI and automation advice doesn’t account for how healthcare actually runs. Health systems carry constraints most technology vendors design around, not for: HIPAA, audit trails, EMR fragility, and clinical risk tolerance near zero.

TQA works inside those constraints every day with our clients, and across ServiceNow. That’s why we’re excited to be a Gold sponsor of the ServiceNow Healthcare Roadshow in Houston.

If you’re a healthcare professional navigating AI and automation in a regulated environment, let’s talk.

Meet the TQA Team

A.J. Hanna

Head of Healthcare & Life Sciences

Prem Mandava

ServiceNow Practice Lead

Relevant Links

Meet the TQA Team

Date & Time
September 2, 2026
Location
Houston, TX

"*" indicates required fields

Consent*

Related Posts

View All Insights

07/30/2026

Event

See Agentic AI in Action: Meet TQA at the ServiceNow AI Summit Learning Lab in Dallas

Connect with TQA at the ServiceNow AI Summit in Dallas. Join the AI Summit for two days of innovation, learning, and networking. As a Learning…

02/19/2026

News

TQA announces new agentic-focused identity, expanding technology partnerships with Microsoft and ServiceNow to break the enterprise AI gridlock

With 95% of AI projects failing to reach production, TQA launches a new identity and multi-platform strategy to deliver solutions that achieve real-world results. AUSTIN,…

Woman working on a laptop in an office at dusk

02/11/2026

Ebook

A CFO’s Guide to Agentic AI for Business Operations

How Agentic AI Transforms Enterprise Operations A CFO’s Guide to Agentic AI for Business Operations is a strategy-focused resource built for finance leaders navigating the…

Schedule a Consultation

We’re here to be your trusted partner in Agentic AI. You can schedule a meeting with us by using the form and we’ll be touch.

"*" indicates required fields

Consent*

A.J. Hanna

Head of Healthcare & Life Sciences

Leveraging both a background in healthcare operations and a history of starting and advising others on the implementation of Intelligent Automation programs, A.J. assists Sales, Operations and Marketing in supporting prospective and existing clients throughout their automation journey.

With nearly 30 years in Healthcare operations (including time at Elevance and Ascension) and over a decade in Intelligent Automation, A.J. helps healthcare business leaders understand the “where” and the “why” in the effective use of intelligent automation and agentic AI technologies.

A.J. is here to provide a practical and experienced perspective on the challenges and rewards of automating workflows. From stakeholder management to process evaluation to the Center of Excellence structure, he is focused on leveraging his experience and personal investment in the intelligent automation industry to help clients navigate what can be an unexpectedly challenging path toward automation success.

A.J. was a founding member of the IEEE Working Group on Standards in Intelligent Automation.

Outside of work, A.J. follows the Indianapolis sports teams, plays golf (poorly), visits Walt Disney World often, and loves movies.

LinkedIn

Prem Mandava

ServiceNow Practice Lead

Prem Mandava is the ServiceNow Practice Lead at TQA. In this role, Prem Mandava has built the ServiceNow practice focused primarily on Workflow Data Fabric, AI Agents, AI Control Tower, as well as RPA Assessments and migration to ServiceNow AI Agents, flows, and bots. Prem has led several large-scale agentic programs and built and scaled ServiceNow Practices for the last 10 years.